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Privacy Policy

At Lipatu, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information while using our platform. By using Lipatu, you agree to the practices described below in accordance with the Constitution of Kenya and international data protection principles.

1. Information We Collect

2. Use of Information

We use your information to:

3. VPN & Fraud Detection

To ensure fair usage and detect abuse, we work with third-party services such as IP Quality Score (IPQS) and similar tools to detect VPNs, proxies, bots, and account takeovers. If suspicious activity is detected, your access may be limited or blocked automatically.

4. Cookies and Tracking

We use cookies to keep you logged in, track usage patterns, and remember preferences. You can disable cookies via your browser settings, but doing so may affect functionality.

5. Disclosure of Data

We may share your personal information with law enforcement or government authorities if required by law, court order, or in response to a valid legal request. We may also disclose data in the event of threats to our platform or users' safety.

6. Account Deletion

If you wish to delete your Lipatu account and all associated data, please submit a support ticket. Your data will be permanently erased upon verification within 7 working days.

7. KYC and Identity Storage

KYC documents submitted for verification are stored securely and only accessible to authorized administrators. This information is used strictly to verify identity and prevent fraud. We do not share or sell this data to third parties.

8. Changes to This Policy

We may update this privacy policy at any time to reflect changes in law or platform policies. Continued use of Lipatu means you accept any updates. We recommend checking this page regularly.

If you have any questions or concerns, please contact our support team via the Support Ticket system.

Last updated: July 29, 2025